We provide you with the best consultation and support – already before you buy a Fendt. And afterwards. The independent jury of experts from the magazine Agrartechnik, which rates agricultural equipment dealers every year, also confirmed this. For many years, certified Fendt dealers and distributors have been recognised with the Service Award for their above-average performance. The specialised businesses convinced the jury through their competent staff, well-equipped workshops and fast parts availability. They also received points for their proximity to customers in agricultural enterprises. For us, these awards are more than just a confirmation of independent thinking and acting. They oblige us and our trade partners to maintain the high level of performance – and to do even better for the next Service Award. So that you, as a Fendt customer, have a top partner on your side.
After you buy, we do not say goodbye to you forever.
Because we accompany you and your vehicle over its entire lifecycle. Should you ever need a replacement part, AGCO Parts supplies you with high-grade components. Due to the high quality standards for in-house production and sourcing, they are especially durable, reliable and are accurate in fit. For decades. While the spare parts availability in the industry is an average of 15 years, Fendt offers spare parts for technically relevant tractor parts for 20 years.
Really close even from a distance. For fast solutions to problems.
In case of case, we come to you. Because every service vehicle of our certified partners is equipped with professional tools as well as modern communication technology. The service technician can get the help of a Fendt specialist via computer, if there is a complicated or previously unknown defect. The specialist can quickly recognise the cause of the problem on your vehicle using the digital diagnostics system FENDIAS – remotely – and provides the mobile service technician support for remedying the fault. For example, data from the engine, hydraulics and transmission can be called up and analysed. Even if things get difficult, we can ensure the operational reliability of your Fendt via remote maintenance.
Our best drive. Your opinion.
We are good listeners. Our service technicians and experts from Development and Production regularly visit different agricultural enterprises. This provides us with direct, on-location feedback on the machines and operating requirements. Selected customers are always integrated in product developments to provide concrete feedback in the early design process. This team work between farmers and Fendt works out optimisation potential for technology and services.
When you buy a Fendt, your feedback on the machines is important to us. Every single questionnaire within the framework of our customer feedback programme flows into a comprehensive evaluation system. We are continually improving the quality of sales, service and products based on these results and your individual feedback.